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Behavioral Health

We believe behavioral and mental health are just as important as physical health, which lead us to launch this new service.

1.800MD’s Behavioral Health program is here to help you start living your best life. Our tele-behavioral clinicians can provide assessment, diagnosis, consultation, and brief psychotherapy to address your behavioral health needs via live, interactive video conferencing on your computer or other connected devices (e.g. smartphone).

Behavioral Health Assessments are taken Monday through Friday 9AM-9PM EST. Sessions with a clinician may be scheduled to take place 24 hours a day, 7 days a week. Our service is available in all 50 states.

    Benefits To You:

    CONVENIENCE: Tele-behavioral health can save time and reduce some of the stress associated with traveling to appointments and taking extended time out of your busy work and personal life schedules.

    AVAILABILITY OF SERVICE: In many cases, tele-behavioral health can bring previously difficult to obtain behavioral health care services to you at a time convenient to you.

    EFFICIENCY: Timely contact and connection with a behavioral health clinician

    QUALITY CARE:  Through assessment of your specific needs, you will be connected an, experienced clinician who is highly suited to your needs.

    CONTINUITY OF CARE: Real-time access to your Behavioral Health assessments and recurring treatment by the same clinician each time.

    SECURITY and PRIVACY: Engage in Behavioral Health treatment services via a secure videoconferencing system from the comfort and privacy of your own home or other locations via Smart Phone or other connected devices.

    Session costs


    • 25 minute session $50
    • 50 minute session $90


    • 25 minute session $120
    • 50 minute session $240

    *Session costs may be covered by your health insurance provider, and you will be notified in advance if you owe any money for your sessions fees.

    Session cancellation policy

    A cancellation fee will only apply if you do not cancel 24 hours prior to your appointment time or if you do not attend your scheduled session.

    Cancellation fees

    • 25 minute session $25
    • 50 minute session $55

    Commonly treated non-emergency medical conditions

    Behavioral Health:

    • Depression
    • Anxiety
    • Work-related stress
    • Alcohol or Drug problems
    • Grief and loss
    • Eating Disorders
    • Stress Management
    • Pain management
    • Marriage or relationship problems
    • Personal Distress
    • Eldercare, childcare, and parenting issues
    • Major life events: birth, death, accidents
    • Health care concerns



    Prescription Policy

    1.800MD physicians have access to an extensive list of medications that can be prescribed when appropriate during a telephone or video consultation. No medications will be prescribed through an email consultation.

    Physician prescribed medications are e-prescribed directly to a member’s pharmacy of choice for local pick up or shipped by mail order pharmacy directly to a member’s home or office.

    In the event that a physician does prescribe medications, he/she will usually limit the supply to no more than thirty days. Patients with chronic illnesses should visit their primary care physician (PCP) or other specialists.

    1.800MD physicians will not prescribe medications for substances that are controlled by the DEA, or may have the potential for harm, misuse, or addiction as part of a medical consultation. To view a current list of DEA controlled substances visit: http://www.deadiversion.usdoj.gov/schedules/index.html

    All prescriptions are filled in accordance with 1.800MD’s prescription policy and at the sole discretion of the consulting physician.

    Why your 1.800MD doc may NOT call in antibiotics for a runny nose or a cough.

    Most cold like symptoms are a result of viral infections.  Sore throats, coughs and stuffy noses will generally improve with time, supportive care, rest and hydration.

    Your consultation doctor may suggest these things as a preliminary step in feeling better.  Overuse of antibiotics is rapidly becoming a global health issue and one we take seriously at 1.800MD.  In addition, when it IS necessary to begin an antibiotic your 1.800MD physician knows which antibiotics are indicated for which infections.

    The CDC* and the related medical societies are very specific about which medications should be used as first line therapy and which are used for patients with allergies or sensitivities. 

    *For more information about the importance of Antibiotic Stewardship please visit the CDC.GOV web site and browse to “antimicrobial resistance and stewardship”