Our Commitment to Quality Care

It is our mission to provide the highest quality health care to the telehealth community. Our sole focus is partnering with our clients to ensure a successful telemedicine program. Our network of board-certified physicians in all 50 states* provide consultations in both English and Spanish as well as 170 additional languages, with a 15-minute average call back time. 1.800MD physicians can diagnose your condition, provide treatment and prescribe medication (when appropriate) quickly and effectively. Decision-making and wellness tools, as well as other helpful information, can be accessed in the patient’s secure member portal.

Our goal is to provide the best care possible while delivering a safe and comfortable experience. Your health and safety are our top priorities. Member feedback is welcomed, and is used as a guide for how we can improve the services we provide to you and your family. We are continuously monitoring our system working to make improvements to achieve quality excellence.

*Subject to state and federal regulations.