Due to technical difficulties with our phone carrier, our toll free number is not currently working. If you need to contact member services, please call 704-247-9192. We apologize for the inconvenience.

Our Commitment to Quality Care

It is our mission to provide the highest quality health care to the telehealth community. Our sole focus is partnering with our clients to ensure a successful telemedicine program. Our network of board-certified physicians in all 50 states* provide consultations in both English and Spanish as well as 170 additional languages, with a 15-minute average call back time. 1.800MD physicians can diagnose your condition, provide treatment and prescribe medication (when appropriate) quickly and effectively. Decision-making and wellness tools, as well as other helpful information, can be accessed in the patient’s secure member portal.

Our goal is to provide the best care possible while delivering a safe and comfortable experience. Your health and safety are our top priorities. Member feedback is welcomed, and is used as a guide for how we can improve the services we provide to you and your family. We are continuously monitoring our system working to make improvements to achieve quality excellence.

*Subject to state and federal regulations.