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Why 1.800MD?

Trust is an important word to us. 1.800MD’s experienced team truly believes that you are entrusting your health, your family and your employees to us, and we take that seriously.

With more than a decade of experience under our belt and a leading network of physicians trained in telemedicine, “why 1.800MD?” is an easy question.

Our answer is simple:

  • Price and quality converge.
  • 1.800MD is a trusted leader in the telehealth industry making it simple and easy, we provide members individual portals where records are safe and secure; initiating a medical consultation is simple; helpful decision-making and wellness tools are available; and useful information can be found in our A to Z library.
  • Convenient care anywhere: From your home, office or travels, absolutely anywhere in the United States.
  • Available 24 hours a day, seven days a week, 365 days a year.
  • 1.800MD offers English and Spanish on demand as well as instant access to 170 additional languages.
  • 1.800MD has unlimited consultation times with a 15-minute average call back time backed by a one-hour call back guarantee
  • Last and certainly not least, each physician is highly credentialed, experienced, board certified and specifically trained in telehealth.
Medical Consultation

Prescription Policy

1.800MD physicians have access to an extensive list of medications that can be prescribed when appropriate during a telephone or video consultation. No medications will be prescribed through an email consultation.

Physician prescribed medications are e-prescribed directly to a member’s pharmacy of choice for local pick up or shipped by mail order pharmacy directly to a member’s home or office.

In the event that a physician does prescribe medications, he/she will usually limit the supply to no more than thirty days. Patients with chronic illnesses should visit their primary care physician (PCP) or other specialists.

1.800MD physicians will not prescribe medications for substances that are controlled by the DEA, or may have the potential for harm, misuse, or addiction as part of a medical consultation. To view a current list of DEA controlled substances visit: http://www.deadiversion.usdoj.gov/schedules/index.html

All prescriptions are filled in accordance with 1.800MD’s prescription policy and at the sole discretion of the consulting physician.

Why your 1.800MD doc may NOT call in antibiotics for a runny nose or a cough.

Most cold like symptoms are a result of viral infections.  Sore throats, coughs and stuffy noses will generally improve with time, supportive care, rest and hydration.

Your consultation doctor may suggest these things as a preliminary step in feeling better.  Overuse of antibiotics is rapidly becoming a global health issue and one we take seriously at 1.800MD.  In addition, when it IS necessary to begin an antibiotic your 1.800MD physician knows which antibiotics are indicated for which infections.

The CDC* and the related medical societies are very specific about which medications should be used as first line therapy and which are used for patients with allergies or sensitivities. 

*For more information about the importance of Antibiotic Stewardship please visit the CDC.GOV web site and browse to “antimicrobial resistance and stewardship”