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Why 1.800MD

Physician availability 24 hours a day, seven days a week, 365 days a year is a desirable benefit for employers and employees.

1.800MD compliments your employees’ medical care portfolio and is an accessible and inexpensive alternative for acute conditions.

Why 1.800MD? Easy …

  • 1.800MD has physicians in all 50 states* that are equipped to diagnose, treat and write prescriptions, as needed, all through the convenience of a telephone and/or digital communications.
  • Claims savings for you as the employer and added value for your employees.
  • It’s simple and easy. We offer a secure portal where records are safe; initiating a medical consultation is simple; decision-making and wellness tools are available; and helpful information can be found in our A to Z health library.
  • 1.800MD offers consultations in English and Spanish on demand as well as access to 170 additional languages through our instant translation services.
  • Convenient care from your home, office or travel. Anywhere in the United States.
  • 1.800MD has unlimited consultation times and a 15-minute average call back time backed by our one-hour guarantee
  • Each 1.800MD physician is highly-credentialed, experienced, board certified, state licensed and trained in telehealth.
  • Employers deserve a customized plan to meet the specific needs of the business and its employees. At 1.800MD, that is standard quality care for our customers!


Call us today to learn more about the custom packages 1.800MD can develop for your organization and its employees.

*Subject to state regulations.


Prescription Policy

1.800MD physicians have access to an extensive list of medications that can be prescribed when appropriate during a telephone or video consultation. No medications will be prescribed through an email consultation.

Physician prescribed medications are e-prescribed directly to a member’s pharmacy of choice for local pick up or shipped by mail order pharmacy directly to a member’s home or office.

In the event that a physician does prescribe medications, he/she will usually limit the supply to no more than thirty days. Patients with chronic illnesses should visit their primary care physician (PCP) or other specialists.

1.800MD physicians will not prescribe medications for substances that are controlled by the DEA, or may have the potential for harm, misuse, or addiction as part of a medical consultation. To view a current list of DEA controlled substances visit: http://www.deadiversion.usdoj.gov/schedules/index.html

All prescriptions are filled in accordance with 1.800MD’s prescription policy and at the sole discretion of the consulting physician.

Why your 1.800MD doc may NOT call in antibiotics for a runny nose or a cough.

Most cold like symptoms are a result of viral infections.  Sore throats, coughs and stuffy noses will generally improve with time, supportive care, rest and hydration.

Your consultation doctor may suggest these things as a preliminary step in feeling better.  Overuse of antibiotics is rapidly becoming a global health issue and one we take seriously at 1.800MD.  In addition, when it IS necessary to begin an antibiotic your 1.800MD physician knows which antibiotics are indicated for which infections.

The CDC* and the related medical societies are very specific about which medications should be used as first line therapy and which are used for patients with allergies or sensitivities. 

*For more information about the importance of Antibiotic Stewardship please visit the CDC.GOV web site and browse to “antimicrobial resistance and stewardship”