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1.800MD is fully prepared to address member concerns regarding respiratory illnesses, including the coronavirus (COVID-19). Please be advised that we are currently experiencing higher than normal call volumes. We understand that concerns of the coronavirus (COVID-19) are growing every day with new cases emerging in the US. 1.800MD is aware of the increase in demand, and our vast network of board-certified physicians are ready and skilled at differentiating respiratory symptoms while providing members with the appropriate level of care. If you would like to use our COVID-19 Self-Assessment Tool, please Click Here

Legal Disclaimers

Services

  • 1.800MD does not replace the existing primary care physician relationship.
  • 1.800MD is not an insurance product nor a prescription fulfillment warehouse.
  • 1.800MD physicians reserve the right to deny care for potential misuse of services.
  • 1.800MD operates subject to state regulations and may not be available in your state.
  • International consults are advice-only. You must have a U.S. address and U.S.-based phone number for the doctor to call back at the time of the consult.
  • Video is not available for international consults.
  • 1.800MD and the 1.800MD logo are registered trademarks of 1.800MD, Inc. and may not be used without written permission.

Prescriptions

  • 1.800MD physicians do not prescribe DEA controlled substances, non-therapeutic drugs and certain other drugs which may be harmful because of their potential for abuse.
  • 1.800MD does not guarantee that a prescription will be written.
  • 1.800MD operates subject to state regulations.
  • Prescriptions are not available for international consults.

Statistics

  • Statistics cited in this website are based on 1.800MD reporting and member surveys and are subject to change without notice. Individual results may vary.

Prescription Policy

1.800MD physicians have access to an extensive list of medications that can be prescribed when appropriate during a telephone or video consultation. No medications will be prescribed through an email consultation.

Physician prescribed medications are e-prescribed directly to a member’s pharmacy of choice for local pick up or shipped by mail order pharmacy directly to a member’s home or office.

In the event that a physician does prescribe medications, he/she will usually limit the supply to no more than thirty days. Patients with chronic illnesses should visit their primary care physician (PCP) or other specialists.

1.800MD physicians will not prescribe medications for substances that are controlled by the DEA, or may have the potential for harm, misuse, or addiction as part of a medical consultation. To view a current list of DEA controlled substances visit: http://www.deadiversion.usdoj.gov/schedules/index.html

All prescriptions are filled in accordance with 1.800MD’s prescription policy and at the sole discretion of the consulting physician.

Why your 1.800MD doc may NOT call in antibiotics for a runny nose or a cough.

Most cold like symptoms are a result of viral infections.  Sore throats, coughs and stuffy noses will generally improve with time, supportive care, rest and hydration.

Your consultation doctor may suggest these things as a preliminary step in feeling better.  Overuse of antibiotics is rapidly becoming a global health issue and one we take seriously at 1.800MD.  In addition, when it IS necessary to begin an antibiotic your 1.800MD physician knows which antibiotics are indicated for which infections.

The CDC* and the related medical societies are very specific about which medications should be used as first line therapy and which are used for patients with allergies or sensitivities. 

*For more information about the importance of Antibiotic Stewardship please visit the CDC.GOV web site and browse to “antimicrobial resistance and stewardship”